Install Instructions For The VE-7
The VE-7 is available in both PC as well as Mac versions. There are Mac versions for both (x86) Intel as well as the Newer Apple Silicon M1 (Mx) versions.
If you are using Windows 10 and Windows Defender without any other external virus protection, then following the steps below should yield a trouble free install and running experience. If you are using additional virus protection, you may need to go to the information on White Listing our app at the lower part of this page.
Step by Step Instructions are shown below…. just in case you need them. Program Help can be accessed in the VE-7‘s Preferences Menu or at This Link.
While installing the VE-7 Demo you may receive a notification saying, “Windows protected your PC”. This a ‘false positive’ which we have reported to Microsoft. There is more information at the bottom of the page on Anti-Virus false positives and how all anti-virus programs allow you to deal with them.
If you have a third party anti-virus program they may also throw up a false positive. Please use the support form below so we can report this to the anti-virus program creator so they can update their data base and help ‘disappear’ this problem in the coming weeks.
In the upper right of the VE-7 face plate the Settings button pulls up the Audio Settings menu. Here you want to select the audio device drivers for your audio interface. When you press the TEST button you should hear a tone that sounds clean and free of any static.
If you do not hear a tone over headphones you have connected to your audio interface, you may be in the Direct Monitor mode and listening only to the Microphone inputs. On the UMC204HD the MIX knob should be set to PB or Play Back and on the UMC202HD the Direct Monitor switch should be set to the position where you can hear the tone.
If the tone has a lot of audio static, you can try putting the VE-7’s Process button to the Bypass mode. See the Help page for troubleshooting this issue.
Continue through the steps below to complete the Audio Settings Configuration for low latency (imperceptible microphone delay) operation.
Select Input and Output Device Type Settings
The first time the program runs it is going to present the computer’s default audio device type. This is typically Windows Audio And needs to be changed to ASIO. If ASIO is not available as a selection, then you need to install the ASIO drivers as described in the program Help which is also reachable from the VE-7’s Preferences menu.
Be sure to set the Audio buffer size to 128. If the buffer is larger than 128 you will get a delay in the mic signal which is called latency. We recommend a buffer size of 64 or 128.
If you experience audio static at a buffer size of 64 go to 128.
The screen to the left shows how to select ASIO if your interface is capable and drivers installed.
On the MAC Core Audio is the only type of audio and Core Audio on the MAC is similar to ASIO on Windows but you still need to set the MAC’s Audio Buffer Size to 64 or 128.
Selecting Audio Driver For Interface
To take advantage of the VE7’s SledgeHammer Vocal Enhancer on Windows, an ASIO capable Audio Interface is required.
If your Audio Interface is the Behringer UMC204HD or UMC202HD select the UMC ASIO Driver . We recommend a Sample rate of 48000 Hz although 44100 is fine as well. We recommend a buffer size of anywhere between 64 and 128. There is really no need to drop down below 64 as the latency should be inaudible and smaller buffer sizes cause higher cpu use.
For equipment recommendations see the Accessories page on our website.
Selecting Input and Output Channels
ASIO will show all the inputs and outputs available on your audio interface. Normally the lowest channel numbers are selected. The configuration shown is for the Behringer UMC204HD. The VE-7 accepts two input channels for your microphones and up to four output channels (if your Audio Interface has them).
When you select the Test button you should hear a tone over your headphones which are plugged into your Audio Interface. If you do not hear a tone, then check to see that your Audio Interface is not set to monitor the Direct or Microphone Inputs. You want to monitoring the process audio output of the computer.
On the Behringer UMC204HD the MIX control should be set to PB or Play Back. On the Behringer UMC202HD set the Direct Monitor switch to the position where you hear the Test tone.
VE-7 Is Installed
Once your settings are selected, your VE-7 is up and running.
A good place to start is by opening the folder on your computer that has your music and simply drag and drop the MP3 or WAV file into the VE-7 program. If you ware working from the original CD then you will need to rip your tracks from the CD to the computer using Windows Media Player or another program.
Troubleshooting and Anti-virus Control
If the VE-7 is not recognized by your anti-virus program it may erroneously flag it as malware. This is called a false positive. If your antivirus program produces a false positive, then please fill out the form below so we can report this to the anti-virus program creator. If you are at all concerned with your virus program flagging the program, you can scan the file at VirusTotal.com as we have and it should produce completely clean result like this scan we did. This is a common potential issue and if your virus protection program either prevents you from installing the program or deletes (quarantines) the main Qlm_VE-7.exe file which should be found in the C:\Program Files (x86)\VE-7 directory, then consult the links below for your particular virus protection program for their instructions on how to install a program that is being blocked or deleted.
The problem is so common all antivirus manufacturers provide instructions on how to disable scanning on the application folder as well as prevent real time scanning which may quarantine the application. There are links below directly to the antivirus sites specific instructions and if a video exists showing the procedure, we have included a link to that as well.
If you experience an issue with your anti-virus program, please send us an email and we will report the issue to the antivirus ‘false positive’ site so they can update their definitions and hopefully ‘disappear’ this issue in the coming weeks.
If you need to disable your virus program to install, then you may be a bit more comfortable when you see the install exe is digitally signed before running the setup. This means that a third party has checked the digital signing and that the setup file that we at LT Sound created is authentically from us and has Not been tampered with. You can go to “Show more details” link in the popup to find out more.
If you are unfamiliar with LT Sound, we have been in business since 1976 ( over 46 years ) and were the first to develop and popularize the ‘Thompson Vocal Eliminator’ long before Karaoke ever existed. Our focus since the beginning has been meeting the needs of the singing enthusiast who wants to take his singing experience to the next level.
White Listing The VE-7 Singer's Tool-Kit With Your Anti-Virus Program
If your anti virus program fails to recognize the VE-7 then White Listing our program will allow it recognize the program as safe and allow it to run properly on your computer. You can also exclude the VE-7’s program folder from anti-virus scans as well.
LT Sound is committed to providing quality software and customer support. If your AntiVirus program fails to recognize our program, it may flag it as potential malware. This is a false positive.
The links at the left give specific instructions on White Listing our app with your specific anti virus program.
We recommend you use a laptop with Windows 10. If you plan to use the VE-7’s Vocal Processing with microphone inputs, this will require an audio interface which has ASIO drivers. Expect to spend $80 and up for this type of interface such as the Behringer U-Phoria UMC202HD (2 mic inputs approx $80) or Focusrite Scarlett Solo (1 mic approx $110). Both companies make excellent audio interfaces and are highly recommended.
If you already have an audio interface and the demo allows you to select ASIO with a buffer size of 128 or lower. You are good to go!
If you are looking to upgrade your system or purchase a new computer, we recommend the following:
- Windows 10 Laptop
- 1.8 GHz (4.0 GHz Turbo Boost) CPU (or faster)
- 8 GB RAM (or more)
- 4 Cores, 8 Threads (or more)
- Built-in USB Ports (at least one)
Lots of good brands out there but if you don’t have your own brand preference, we like Lenovo for a good value to performance ratio. If you envision using a larger external monitor, then you might look for one with a built in HMDI port.
It’s a real shame so many manufacturers are eliminating basic ports in favor of USB C dongles.
Expect to pay in the $650 + range for the above specs.
One thing to take into consideration is a Touch Screen capability. In the coming months we will be adding interfaces that are much quicker to access through a Touch Screen than with a keyboard and mouse.
In particular, we like the Lenovo Yoga series, all of which feature dual mode Laptop and Tablet mode with Touch Screen Interface.
BestBuy TouchScreen Laptop $550